(Personal Data Processing Policy – GDPR)
Souvenir making craft "Kikaxdesign",
Brezje 45, Brezje, 40311 Lopatinec, Croatia
VAT number: 01990081486
(hereinafter referred to as: Trade)
undertakes to protect the privacy and personal data of its customers and users, collecting only those data that are necessary for the fulfillment of contractual, business and legal obligations.
The Craft web shop is available via the official website.
The business operates in accordance with the applicable regulations of the Republic of Croatia and the European Union, including Regulation (EU) 2016/679 – General Data Protection Regulation (GDPR).
This Privacy Policy explains how the Kikaxdesign Souvenir Craft collects, processes and protects the personal data of customers, potential customers and website visitors.
The policy applies to data collected:
when purchasing a product
via contact form or e-mail
when communicating with users
using the website
The personal data processor is:
Souvenir making workshop "Kikaxdesign"„
Brezje 45, Brezje
40311 Lopatinec
Croatia
📧 E-mail for inquiries related to privacy:
kikaxdesign@gmail.com
Personal data is any information that refers to an identified or identifiable natural person.
The craft may collect and process the following data:
first and last name
delivery address
e-mail address
phone number
order and invoice information
payment information (without storing card details)
data from voluntarily completed forms
The craft does not collect special categories of personal data (health, biometric, political, religious, etc.).
Personal data is processed on the basis of:
4.1. Contractual and legal obligations
The data are necessary for the execution of the sales contract (delivery, issuing invoices, keeping business documents).
If the user does not provide the required information, Obrt will not be able to accept the order.
4.2. Legitimate interest
Data may be processed for the following purposes:
user experience improvements
statistical analysis of website usage
faster customer support
4.3. User consent
Consent is used for:
newsletter
promotional notifications
Consent can be withdrawn at any time by sending a request to
📧 kikaxdesign@gmail.com
Personal data is stored:
in accordance with legal obligations (accounting and tax regulations)
for the duration of the contractual relationship
no longer than 5 years after the end of the relationship, unless the law requires otherwise
The Company may share personal information with trusted third parties solely for the purpose of performing the service, such as:
delivery services
accounting services
IT and hosting service providers
payment processors (eg Stripe)
All processors are required to comply with the GDPR.
The user decides what data they want to share. Failure to provide mandatory data may prevent the use of certain webshop services.
When visiting the website, non-personal data (e.g. visit time, viewed pages) are automatically collected, which are used exclusively for statistics and service improvement.
The website uses:
necessary cookies
analytical and functional cookies
The user can manage cookies through browser settings. More information is available in the Cookie Policy.
The company applies technical and organizational measures to protect personal data from unauthorized access, loss or misuse.
Users have the right:
to access data
for correction
to erasure ("right to be forgotten")
to restrict processing
to the objection
to withdraw consent
To exercise your rights, contact:
📧 kikaxdesign@gmail.com
The user has the right to file a complaint with the competent authority:
Personal Data Protection Agency (AZOP)
Village Road 136
10000 Zagreb
www.azop.hr
Obrt reserves the right to change this Privacy Policy. Any changes will be posted on the website.
